Terms of Service
Effective date: May 14, 2026
These Terms of Service govern all use of the website located at waterdamagerepairirvine.com and all requests for service submitted to or arranged through DryMark Restoration Irvine. By accessing or using this website, submitting a service request, scheduling an appointment, or otherwise engaging with DryMark Restoration Irvine, a user acknowledges that they have read, understood, and agreed to be bound by every provision set forth below. If a user does not agree to these terms in their entirety, they should not use this website or request services. DryMark Restoration Irvine reserves the right to update or modify these terms at any time; continued use of the website or services following any such update constitutes acceptance of the revised terms. These terms were last updated on May 14, 2026.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of CA, without regard to its conflict-of-law provisions. Any dispute, claim, or controversy arising out of or relating to these terms, the website, or any services provided by DryMark Restoration Irvine shall be subject to the exclusive jurisdiction of the state and federal courts situated within CA. Each party consents to personal jurisdiction in those courts and waives any objection based on improper venue or inconvenient forum. Users who access the website from locations outside CA are responsible for compliance with applicable local laws.
Scope of Professional Services
DryMark Restoration Irvine offers professional home services to residential and commercial customers in Irvine, CA and the surrounding service area. All services are subject to availability, scheduling constraints, and a professional assessment of the conditions at the service location. DryMark Restoration Irvine retains the right to decline or limit any service request that, in its professional judgment, cannot be safely or properly completed.
Users should be aware that certain services arranged through waterdamagerepairirvine.com may be carried out by independent service professionals or licensed partner contractors who operate in coordination with DryMark Restoration Irvine. In such cases, DryMark Restoration Irvine facilitates the engagement and takes responsibility for the quality and coordination of the work consistent with these terms, but the on-site professional may be a contractor rather than a direct employee of DryMark Restoration Irvine. This arrangement does not alter the user’s rights or protections under these terms.
Before
AfterSeverability of Provisions
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these terms entirely. The invalidity or unenforceability of any single provision shall not affect the validity or enforceability of any remaining provisions, which shall continue in full force and effect as though the unenforceable provision had never been included.
Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of DryMark Restoration Irvine to any user or customer for any claim arising out of or relating to these terms, the website, or services rendered shall not exceed the total amount paid by that customer for the specific service giving rise to the claim. Under no circumstances shall DryMark Restoration Irvine be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, property damage beyond the direct scope of services, or business interruption, even if DryMark Restoration Irvine has been advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, liability shall be limited to the greatest extent permitted by law.
Estimates and Final Pricing
Any estimate provided by DryMark Restoration Irvine, whether delivered verbally, in writing, or through the website, represents a good-faith approximation of the expected cost based on information available at the time the estimate is prepared. Final pricing is subject to change if the actual site conditions encountered during the service differ materially from those described or observed during the estimation process. Such differences may include, but are not limited to, concealed damage, unanticipated scope of work, or the need for additional materials not originally identified.
In the event that site conditions require a price adjustment beyond the original estimate, DryMark Restoration Irvine will notify the customer before proceeding with any additional work. The customer will have the opportunity to approve or decline the revised scope at that time. Work beyond the original estimate will not be performed without customer acknowledgment.
Scheduling, Cancellations, and Rescheduling
DryMark Restoration Irvine requests that customers provide a minimum of twenty-four (24) hours’ advance notice when canceling or rescheduling any confirmed service appointment. This notice allows DryMark Restoration Irvine to reallocate technician and contractor time and serve other customers effectively. Customers may cancel or reschedule by contacting DryMark Restoration Irvine through any of the methods made available on the website.
Cancellations or rescheduling requests received with less than twenty-four hours’ notice may be subject to a late-cancellation fee. The applicable fee amount, if any, will be communicated to the customer at the time of booking or upon request. DryMark Restoration Irvine reserves the right to waive this fee at its discretion in cases involving genuine emergencies or extenuating circumstances.
Workmanship and Parts Warranty
DryMark Restoration Irvine stands behind the quality of its work. Specific workmanship warranty terms - including the duration of coverage and the conditions under which warranty service will be provided - will be communicated to the customer at or before the time of service completion. These warranty terms may vary depending on the nature and scope of the work performed. Customers are encouraged to retain any written documentation provided at the time of service for future reference.
Where a service involves the installation of parts, materials, or equipment sourced from third-party manufacturers, any warranty on those components is governed solely by the terms and conditions established by the respective manufacturer. DryMark Restoration Irvine will make reasonable efforts to provide customers with relevant manufacturer warranty documentation but does not extend or assume responsibility for manufacturer warranty obligations beyond its own workmanship guarantee.
Contact Information
Questions, concerns, or requests for clarification regarding these Terms of Service should be directed to DryMark Restoration Irvine through the contact page at https://waterdamagerepairirvine.com/contact-us/. DryMark Restoration Irvine will make reasonable efforts to respond to inquiries in a timely manner.